Privacy policy

Established: March 1, 2007
Date of Final Revision: May 20, 2022
Lead Real Estate Co.,LTD
Eiji Nagahara President and Representative Director

We are fully aware of our social mission to protect all personal information handled by our company in the real estate for sale housing business, investment real estate development business, real estate value-up business, digital transformation business, ECO renovation business, overseas business, real estate stock business, business investment business, hotel and inn business, and real estate specific joint business. We are fully aware of our social mission regarding the protection of all personal information handled by us in our digital transformation business, ECO renovation business, overseas business, real estate stock business, investment business, hotel and inn business, and real estate specific joint venture business. In addition, we hereby declare that we have established a personal information protection management system to embody the following policy, and that we will make company-wide efforts to continuously improve the system while always being aware of the latest trends in information technology, changes in social demands, and fluctuations in the business environment.

1 Personal information shall be acquired, used, and provided only to the extent necessary for the Company's legitimate business operations in the real estate for sale housing business, investment real estate development business, real estate value-up business, digital transformation business, ECO renovation business, overseas business, real estate stock business, business investment business, hotel and inn business, and real estate specific joint business. We will acquire, use, and provide personal information only to the extent necessary for legitimate business operations, employee employment, and personnel management, and will not handle personal information beyond the extent necessary to achieve the specified purposes of use (use for purposes other than the specified purposes). We will also take measures to ensure that personal information is not used for purposes other than those specified.
2 We will comply with laws, national guidelines, and other regulations regarding the protection of personal information.
3 To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual conditions of our business in order to prevent such risks through reasonable security measures. In the event of an emergency, we will promptly take corrective measures.
4 We will respond promptly, sincerely, and appropriately to complaints and consultations regarding the handling of personal information.
5 The personal information protection management system will be reviewed in a timely and appropriate manner We will continue to review and improve our personal information protection management system in a timely and appropriate manner in light of changes in the environment in which we operate.

This policy shall be distributed to all employees to make them aware of it, and shall be made available to anyone at any time by posting it on the Company's website, pamphlets, etc.

Above

Inquiries

Inquiries regarding the Personal Information Protection Policy are accepted at the following inquiries address.

Lead Real Estate Co.,LTD Personal Information Contact
〒150-0036 6F 16-11MFPR Shibuya Nanpeidai Building, Nanpeidai-cho, Shibuya-ku, TokyoF
TEL:03-5784-5127 (Acceptance time 9:30-19:00*)
*Saturdays and Sundays, holidays, year-end and New Year holidays, and Golden Week will be available on or after the following business day.

Handling of personal information

Purpose of Use of Personal Information Handled by Us

1) Before the company requests personal information/data (including through company/personal web pages and e-mails) and other purposes of use from customers in written form, it will clearly explain the purpose of use to the customer in advance in writing (including data disclosure methods).

2) Purpose of Use of Personal Information obtained by a method other than the preceding paragraph

Sort	Purpose of use
Personal customer information	For usage history management For respond to inquiries
Contact information	To confirm the order details (communication record, etc.)
Personal information given to us by customers due to business entrustment	To properly carry out the entrusted business

Joint Use of Personal Information

We will jointly use personal information in accordance with the following

1 Items of personal information to be shared
Name, address, company, contact e-mail address, telephone number, transaction history
2 Scope of joint use of personal information
Group companies
For more details, please see here. (https://www.lead-real.co.jp/company/)
3 Purposes of use by persons with whom we jointly use personal information
To provide information on products and services from group companies
4 Name and address of the person responsible for the management of personal information
to be jointly used and, in the case of a corporation, name of its representative
Reed Real Estate, Inc.
6F MFPR Shibuya Nanpeidai Building, 16-11 Nanpeidai, Shibuya-ku, Tokyo
Representative Director : Eiji Nagahara
5 Method of acquisition
Obtained in writing directly from the person in question in the course of the Company's business activities, or obtained by electromagnetic means such as through the Company's website or e-mail.

Dissemination of matters related to personal data held

With respect to requests from the individual or his/her representative for notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to third parties (hereinafter referred to as "Request for Disclosure, etc.") of retained personal data or records provided to third parties held by the Company, the Company will comply with the following procedures.

1 Name of Business Operator
Lead Real Estate Co.,LTD
6F MFPR Shibuya Nanpeidai Building, 16-11 Nanpeidai, Shibuya-ku, Tokyo
Representative Director Eiji Nagahara
2 Manager of personal information
Administrator Title : Daisuke Takahashi Department : Administration Division
Contact : TEL +81-3-5784-5127 / MAIL soumu@lead-real.co.jp

3 Purpose of Use of All Retained Personal Data

Sort	Purpose of use
Personal customer information	For user support For usage history management For information on our services For respond to inquiries
Contact information	To confirm the order details (communication record, etc.)
Our employee information	For employee personnel and labor management, business management, health management, security management
Recruitment applicant information for our company	For contacting recruitment applicants and managing our recruitment operations
Specific personal information	For the purposes of use stipulated in the Act on the Use, etc. of Numbers to Identify Specific Individuals in Administrative Procedures

4 Party to whom complaints regarding the handling of retained personal data are filed
Lead Real Estate Co.,LTD Personal Information Contact
〒150-0036 6F 16-11MFPR Shibuya Nanpeidai Building, Nanpeidai-cho, Shibuya-ku, Tokyo
TEL 03-5784-5127 (Acceptance time 9:30-19:00*)
*Saturdays and Sundays, holidays, year-end and New Year holidays, and Golden Week will be available on or after the following business day.
5 Authorized personal information protection group
Our company is a target business of the following authorized personal information protection organization.
Complaints regarding the Company's handling of personal information may be The following is a list of the authorized personal information protection organizations.
Japan Institute for Promotion of Digital Economy and Community Secretariat of Authorized Personal Information Protection Organizations
Address : Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Tel : 03-5860-7565 / free call : 0120-700-779
6 Procedures for Requests for Disclosure, etc. of Retained Personal Data or Records Provided to Third Parties.
- 1) Contact for requests for disclosure, etc.
  Reed Real Estate, Inc. Personal Information Inquiry Desk
  MFPR Shibuya Nanpeidai Building 6F, 16-11 Nanpeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan
  TEL03-5784-5127 (Office hours: 10:00-19:00)
  *We will respond on or after the next business day on Saturdays, Sundays, national holidays, year-end and New Year holidays, and during the Golden Week holiday season.
- 2) Procedures for Requests for Disclosure, etc.
  - ①After receiving the application, we will mail the prescribed invoice form "Invoice for Disclosure of Owned Personal Data" to be used by us.
  - ②Please send the invoice you completed, a document confirming that you are an agent if requested by an agent, and the postal money order for the commission (only for notification of purpose of use and request for disclosure) to the above personal information inquiry.
  - ③After receiving the above invoice, in order to confirm the identity, we will inquire about two items of personal information registered with us that can be confirmed by the identity (e.g. telephone number and student date, etc.).
  - ④In principle, the response shall be made in writing (by envelope mail) to the employee.
- 3) In the case of a request by an agent, materials confirming that the agent is the agent
  In the case of a request by an agent, materials confirming that the agent is the agent
  In the case that the person who requires disclosure is an agent, please include the documents certifying the agent and the documents certifying the agent's own.
  Please keep the information of the main location included in each material up to the prefecture, and process the subsequent information in black painting, etc.
  - ①Materials certifying that the person is an agent
    - In the case of an agent authorized by the principal to make a request for disclosure, etc.
      Letter of attorney (original) of the principal
    - in the case where the agent is a legal representative of a minor
      A copy of any of
      Copy of the family register
      Certificate of residence (containing the relationship)
      Other public documents for which the authority of statutory representation can be confirmed.
    - If the representative is the legal representative of an adult ward
      A copy of either
      Certificate of Matters to Be Registered in Relation to Registration of Guardianship, etc.
      Other public documents for which the authority of statutory
      representation can be confirmed.
  - ②Documents certifying the agent himself Driver's License
    Passport
    Insured Person's Certificate of Health Insurance (Symbols and Numbers of Insured Persons, etc. shall be filled in all digits Please submit it.)
    Residence certificate
    basic resident register card
- 4) Fees for Notice of Purpose of Use or Purpose of Disclosure
  \1000 per purchase(Registered postage and other charges)
  (The postal money order will be attached to the invoice etc. to be sent.)
7 Details of the system for handling personal information and measures taken
- 1) Formulation of Basic Policy
  To ensure the proper handling of personal data, the Company has formulated a "Personal Information Protection Policy" regarding "compliance with relevant laws, regulations, guidelines, etc." and "point of contact for questions and complaint handling.
- 2) Establishment of Rules for Handling Personal Data
  For each stage of acquisition, use, storage, provision, deletion/disposal, etc., the Company has established personal information protection regulations regarding handling methods, responsible persons/persons in charge, and their duties, etc.
- 3) Organizational Safety Control Measures
  - ①In addition to appointing a person responsible for the handling of personal data, the Company clarifies the employees who handle personal data and the scope of personal data handled by such employees, and has established a system for reporting to the person responsible in the event that a fact or indication of a violation of the law or handling regulations is detected.
  - ②Periodic self-inspections are conducted on the status of personal data handling, and audits are conducted by other departments and outside parties.
- 4) Personnel Safety Control Measures
  - ①Regular training is provided to employees on points to keep in mind regarding the handling of personal data.
  - ②All employees are required to submit a written pledge regarding confidentiality of personal data.
- 5) Physical Safety Control Measures
  - ①In areas where personal data is handled, access control for employees and restrictions on equipment and other items they may bring into the office are in place, and measures are taken to prevent unauthorized persons from viewing personal data.
  - ②Measures are taken to prevent theft or loss of equipment, electronic media, documents, etc. that handle personal data, and measures are taken to prevent personal data from being easily discovered when such equipment, electronic media, etc. are carried, including during transportation within the business site.
- 6) Technical safety control measures
  - ①Access control is implemented to limit the scope of persons in charge and the personal information database, etc. handled.
  - ②A system is in place to protect the information system handling personal data from unauthorized external access or unauthorized software.
- The end.